Episode 34: According to the Better Business Bureau among the most common complaints from homeowners about roofing companies is poor communication and dirty job sites. In this episode of Airing it Out with Air Vent, we discuss how you can flip those negatives into positive aspects of your business that helps separate you from the competition.

Episode 33: Social media can be a powerful tool for your business. In this episode of Airing it Out with Air Vent, we discuss some of the ways to maximize social media, including eye-catching photos showcasing your craft or mistakes to avoid.

Episode 32: Starting a business from scratch comes with risk and takes a tremendous amount of planning and commitment. In this episode of Airing it Out with Air Vent, we share one woman’s journey toward ownership in a male-dominated industry.

Episode 31: Often, the interaction between a customer and the Customer Service Department leaves a longer lasting impression than the actual product or service purchased. In this episode of Airing it Out with Air Vent, a 43-year Customer Service veteran shares her tips for always making those interactions as positive as possible.

Episode 30: Obtaining and sharing knowledge about your craft and the role proper attic ventilation plays in a roofing project benefits you, your company, and the homeowner. In this episode of Airing it Out with Air Vent, a roofing contractor explains that sharing knowledge with the homeowner is beneficial even if the homeowner hires your competition.

Episode 29: What appears to be fully vented soffit on the house exterior might be solid wood underneath preventing any airflow into the attic. In this episode of Airing it Out with Air Vent, a roofing contractor explains why the roof has to be replaced including the entire deck because looks can be deceiving.

Episode 28: Roofing contractors look at a lot of roofs and so do firefighters. In this episode of Airing it Out with Air Vent, a roofing contractor who spent 15 years as a firefighter shares his first-hand experiences of the critical role attic ventilation can play in the life of the roof and in the outcome of a fire.

Episode 27: Being the only roofing contractor who brings up proper attic ventilation to the homeowner or submitting a price higher than the other estimates does not make the contractor wrong. In this episode of Airing it Out with Air Vent, we explain this is an opportunity to explain why they are the right contractor for the project.

Episode 26: Giving back to our communities can include donating time, resources, products, expertise, and more. In this episode of Airing it Out with Air Vent, we explain how such contributions – small or large – can change lives.

Episode 25: There's a time to use attic exhaust box vents or wind turbines or gable vents or power fans. In this episode of Airing it Out with Air Vent, we explain why none of those categories can match ridge vents in terms of performance, appearance, and cost.

Episode 24: Similar to a doctor examining a patient to fully understand any health concerns, an attic inspection can help reveal any problems with the health of the attic ventilation system, the roof and more. In this episode of Airing it Out with Air Vent, our guest shares the key things to look for during an attic inspection.

Episode 23: When customers CHOOSE to tell their family, friends and neighbors about you, your company, and your outstanding service, you have a powerful word-of-mouth referral. In this episode of Airing it Out with Air Vent, our guest calls such customers "Our Loyal Tribe of Raving Fans" and explains how to get more of them.

Episode 22: Attic insulation provides thermal benefits to the house and comfort to the people living inside. In this episode of Airing it Out with Air Vent, we discuss common insulation installation errors that offset those benefits and negatively affect the performance of the attic ventilation.

Episode 21: Every day the average family of four generates 2-4 gallons of water vapor through activities such as showering. But where exactly does the bathroom exhaust fan ductwork take that shower moisture? In this episode of Airing it Out with Air Vent, we discuss common bathroom exhaust fan mistakes to avoid.

Episode 20: The saying "A picture is worth a thousand words" is never truer than photographs of roofing projects. In this episode of Airing it Out with Air Vent, we discuss how roofing contractors use photography to inform current customers, secure future customers, train new hires, and guide warranty questions.

Episode 19: What is it that separates one residential roofing company from another? In this episode of Airing it Out with Air Vent, we discuss the distinguishing aspects as viewed by the companies themselves.

Episode 18: Owning a roofing business or managing the overall operations is a major responsibility. In this episode of Airing it Out with Air Vent, we share tips from experienced roofing contractors – some of them owners themselves – with the goal of a smooth start and long-lasting success.

Episode 17: Handling a negative customer review can be tricky business – whether the review is true or false. In this episode of Airing it Out with Air Vent, we examine the timing of responding to negative reviews and how to turn it into a positive.

Episode 16: Homeowners are very likely going to have questions about the roof estimate including the attic ventilation portion of it. In this episode of Airing it Out with Air Vent, we role play a homeowner/roofing contractor conversation about the estimate. Will the contractor’s answers help the homeowner understand the scope of work and agree with the contractor’s proposal?

Episode 15: How do you know if the attic ventilation system is working properly in the summer months? How hot should it be in the attic compared to the outside temperature peak of day during the warmer months? In this episode of Airing it Out with Air Vent, we discuss what’s a reasonable attic temperature in the summer when the attic ventilation system is balanced with intake and exhaust vents.

Episode 14: Proper attic ventilation helps protect the roof covering on the house, the roof deck, the attic insulation and more. It also helps to save energy. In this episode of Airing it Out with Air Vent, a roofing contractor shares one homeowner’s story in which the electric bill was reduced 25%.

Episode 13: Balanced attic ventilation with equal amounts of intake and exhaust airflow can help the shingles on the roof meet their full life expectancy. In this episode of Airing it Out with Air Vent, roofing professionals report a 24% reduction in shingle life and many documented problems to the shingles due to improper attic ventilation.

Episode 12: Paying to replace a storm-damaged roof without also paying to bring the attic ventilation up to minimum building code standards is purchasing a sub-par roof. In this episode of Airing it Out with Air Vent, we discuss how contractors are convincing homeowner’s insurance to pick up the full tab on behalf of homeowners.

Episode 11: Attic ventilation isn’t just good for the roof and house, it’s good for business, too. In this episode of Airing it Out with Air Vent, we discuss how contractors can boost their bottom line and their credibility by regularly including balanced intake and exhaust attic ventilation in the scope of their roofing projects.

Episode 10: By investing in yourself and your employees through continuous education, you help build your individual value and grow your business. In this episode of Airing it Out with Air Vent, we discuss many readily available ways to continuously learn.

Episode 9: OOccupants of the house generate between 2 to 4 gallons of water vapor daily by cooking, cleaning, showering, doing laundry, breathing and perspiring. In the winter, this water vapor is attracted to the colder, dryer attic where it can become a problem if it’s not properly ventilated. In this episode of Airing it Out with Air Vent, we examine how to fight wintertime moisture.

Episode 8: It’s impossible to completely stop Mother Nature and the ice dams that impact roofs. But it is possible to reduce their frequency and severity. In this episode of Airing it Out with Air Vent, we share helpful tips in the battle of ICE DAMS vs. ROOFS.

Episode 7: When a homeowner is ready to listen to the roofing contractor or home inspector’s assessment of the attic ventilation system, what exactly will be said? In this episode of Airing it Out with Air Vent, here are five key points every homeowner should be aware of about attic ventilation.

Episode 6: Not every homeowner agrees with the residential roofing contractor’s assessment of the attic ventilation improvements needed. They want a new roof but not necessarily attic ventilation fixes. Sometimes it’s due to price. Sometimes it’s the homeowner’s refusal to understand the project. In this episode of Airing it Out with Air Vent, we let roofing contractors VENT about homeowners.

Episode 5: It’s hot in the attic. Getting inside the attic can be tricky. And navigating around is not always easy. But skipping an attic inspection prior to installing a new roof could result in a costly callback – possibly a brand new roof paid for by the roofing contractor. In this episode of Airing it Out with Air Vent, Pond Roofing shares its story.

Episode 4: Sometimes a homeowner or a roofing contractor or even the HVAC contractor during a house call suggests adding a second type of attic exhaust vent to boost the vents already in place. In this episode of Airing it Out with Air Vent, residential roofing pros share their first-hand stories of why mixing types of attic exhaust vents is a problem to avoid.

Episode 3: No amount of attic exhaust ventilation can overcome the lack of intake ventilation at the eave/soffit or roof’s lowest edge. In this episode of Airing it Out with Air Vent, residential roofing pros explain why they ensure attic ventilation includes exhaust and intake.

Episode 1: Most attics have incorrect or insufficient ventilation. Our survey shows it’s 77% of today’s homes. So What? In this episode of Airing it Out with Air Vent, we dive deep into the potential consequences of improperly ventilated attics and explain why it matters.